File & metadata storage

All the documents and folders created in the Documents app are stored as Jira issues in a dedicated Jira team-managed private project (aka "app repository"), which must be configured in a certain way by the Jira administrator during the app's post-installation steps (see “Configuring the app repository” in https://stonikbyte-production.atlassian.net/wiki/spaces/Documents/pages/61997112 section). The files uploaded are stored as attachments to these issues, while the metadata is stored in the specific Jira custom fields of the repository next-gen project.

Backing-up the repository project assures the backup of all the documents from the entire Jira Cloud instance, which includes attachments and metadata.

VERY IMPORTANT!

  • Do not modify the issue types or the field configuration of this project because this might affect the app's functionality.

  • Do not manually create, delete or modify the issues of this project because this can cause invalid app repository data.

  • Ensure that regular users do not have access to the repository project.

  • Do not delete this project. Deleting the project will cause the entire Documents data to be lost from the Jira Cloud instance.