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Issue Filter Formula Gadget

Issue Filter Formula Gadget

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Overview

This gadget calculates and displays the result of a simple formula (like SUM, MAX or AVERAGE) on a numeric field of the issues from a specified Jira issue filter or JQL. The calculated formula result can be displayed as a number, in form of gauge chart or on a 5-star sclale.

You can use this gadget for calculating and displaying various metrics and project key numbers.

For instance, the total remaining work or the work done in your project.

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Issue Filter Formula Gadget configured to display the result as number

Or, you can display the progress toward your team goals by configuring it as a gauge chart with custom limits and colors.

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Issue Filter Formula Gadget configured to display the result as gauge chart

In Jira Service Management (JSM), you can use it to make calculations based on the Satisfaction field that is set by customers when completing the satisfaction survey after the ticket closure; for instance, you can calculate and display the average Customer Satisfaction (CSAT) of your support team.

Configuration

The settings of this gadget are divided in 2 tabs:

  • Data</