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The first step in the migration process is to export Project Team app data from your Cloud instance in JSON format.
Refer to the section Export User Custom Field Data for detailed instructions on exporting Follow these steps to export the app data in JSON format:
Log in Jira Cloud as a Jira admin
Navigate to Jira Settings > Apps > PROJECT TEAM > Data Export page
Click the Start Export button to begin the export process. This might take a while, depending on the number of users from your Jira instance.
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When the export is finished, click download as JSON to export the data in a JSON file.
Step 2: Importing app data in Jira Data Center
Once you have the entities.xml file extracted from the Jita Jira Cloud backup archive and the JSON file containing the exported app data from Cloud, you can proceed with the import of this data in the Jira Data Center instance.
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Log in as an admin to your Jira Data Center instance
Navigate to Administration > Project Team > Import From Cloud page
For Project Team Exported Data From Cloud, choose the JSON file generated previously
For Jira Cloud Exported Entity XML File, choose the entities.xml file extracted from the Jira backup for Cloud archiveClick Start Import to begin the import process
NOTE:
You can check the "Merge data" checkbox if you are importing additional new custom fields from a previous import option if you have imported the data once and want to re-import a file that now contains additional data. This will allow the process to import the new custom fields and their associated properties.new data to be imported, while the existing data will be preserved.
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Click Start Import to begin the import process
The import process will display a progress bar tracking the import of custom fields and associated user properties.
In case the application is unable to map some of the users from the import file to the local Data Center users directory, it will display a notification message and once the import process is completed it will show a Download button that allows you to download the list of these users.
You can migrate the Project Team data from Jira Cloud to Jira Data Center. The migration process involves creating a backup of the Cloud instance, exporting the data, and then importing the exported data into Jira Data Center.
Backup Creation for Jira Cloud:
Log in as a Jira admin
Navigate to Jira Settings > System
In the IMPORT AND EXPORT section, select Backup manager
Click on Create backup for cloud. Once the backup is complete, click Download cloud backup
Extract the zip archive on your local computer. The entities.xml file is required for the migration
Exporting Data from Jira Cloud
Log in as a Jira admin
Navigate to Jira Settings > Apps > Project Team > Data Export page
Click the Start Export button to begin the export process
Refer to the section Export User Custom Field Data for detailed instructions on exporting data as a JSON file.
Once you have the entities.xml file extracted from the backup archive and the JSON file generated from Export Data you can proceed with the migration application data to Jira Data Center.
Follow these steps to migrate the user custom field definitions and their values from Jira Cloud to Jira Data Center:
Log in to your Jira Data Center instance
Navigate to Administration > Project Team> Import From Cloud page
At Project Team Exported Data From Cloud, choose the JSON file generated on Jira Cloud
At Jira Cloud Exported Entity XML File, choose the entities.xml file extracted from the backup for Cloud archive
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| Note |
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The entities.xml file may exceed the default attachment size limit in Jira. To address this: |
Click Start Import
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Check the Merge data checkbox if you are importing additional new custom fields from a previous import. This will allow the process to import the new custom fields and their associated properties. |
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