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This gadget calculates and displays the result of a simple formula (like SUM, MAX or AVERAGE) on a numeric field of the issues from a specified Jira issue filter. Use this gadget to display, for instance, the total remaining work or the work done on your project. On Jira Service Management (JSM), you can use it to make calculations based on the Satisfaction field that is set by customers when completing the satisfaction survey after the ticket closure; for instance, you can calculate and display the average Customer Satisfaction (CSAT) of your support team.

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Configuration

The settings of this gadget are divided in 2 tabs:

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