The Advanced Edition of Great Gadgets provides enhanced capabilities, priority support, and expert guidance to help teams get the most value from their Agile reporting and dashboards.

This edition is designed for organizations that require advanced reporting, faster support, and expert assistance for setup and optimization.

Worklog Reports & Timesheet Gadget

The Worklog Reports & Timesheets GadgetPreview enables teams to create flexible time reports based on Jira worklogs. It allows you to analyze time spent across projects, teams, and issues using powerful pivot tables and visual charts.

Key Features

• Build custom timesheets directly from Jira worklogs

• Create pivot tables to summarize time data across multiple dimensions

• Group and analyze worklogs by:

  • Author

  • Date

  • Project

  • Issue

  • Sprint or other Jira fields

• Generate weekly or monthly summaries

• Visualize results with interactive charts

• Export or share reports directly on Jira dashboards

Benefits

• Gain clear visibility into how time is spent across teams and projects

• Quickly generate team or individual timesheets

• Support resource planning and workload analysis

• Improve reporting for stakeholders and management

• Replace manual spreadsheet-based timesheet tracking

Priority Support

Advanced Edition customers receive priority access to the Great Gadgets support team, ensuring faster assistance when issues arise.

What You Get

• Faster response times for support requests

• Priority handling in the support queue

• Live Zoom sessions for troubleshooting when needed

• Dedicated phone line for urgent cases

If you have the Advanced Edition of Great Gadgets for Jira Cloud, you can find the emergency support phone line in Jira Administration > Marketplace Apps > Great Gadgets.

If you have the Advanced Edition of Great Gadgets for Confluence Cloud, you can find the emergency support phone line in Confluence Administration > Apps > Great Gadgets.

Benefits

• Minimize downtime and disruptions

• Resolve issues faster with direct access to experts

• Get real-time assistance for complex problems

Dedicated Customer Success Manager

Advanced Edition includes live enablement sessions with a dedicated Customer Success Manager to help your team configure and optimize Great Gadgets for your workflows.

What’s Included

• Ongoing support from your dedicated Customer Success Manager

• Live Zoom demonstration of the app’s capabilities

• Guidance on best practices for dashboards and reports

• Help with configuration and setup

• Advice on optimizing gadgets for your use cases

If you have the Advanced Edition of Great Gadgets for Jira Cloud, you can find your Customer Success Manager in Jira Administration > Marketplace Apps > Great Gadgets.

If you have the Advanced Edition of Great Gadgets for Confluence Cloud, you can find your Customer Success Manager in Confluence Administration > Apps > Great Gadgets.

Use the provided contact details to schedule a call when necessary.

Benefits

• Accelerate adoption across your teams

• Ensure dashboards and reports are configured correctly

• Unlock advanced features faster

Migration Assistance

If you are migrating from Jira Server or Data Center to Jira Cloud, Advanced Edition includes guided assistance to ensure a smooth transition.

What’s Included

• Guidance during the migration process

• Help with configuration alignment between environments

• Assistance validating dashboard and gadget configurations

• Support for data validation after migration

Benefits

• Reduce migration risks

• Ensure dashboards and reports work correctly in Cloud

• Save time during the transition process