Project Team has been recently ported to Forge - the Atlassian's brand-new platform for app development on Jira and Confluence Cloud. Initially, the app was created on top of the Atlassian Connect platform, which will be deprecated in the future.
After upgrading Project Team from a Connect-based version (1.2.x) to a Forge-based version (3.x or newer), the old app data consisting of the user's custom fields and edit permissions is not visible in the new app until a data migration is performed.
Follow these steps to perform the app data migration from Connect to Forge:
Log in to Jira Cloud as an admin
Navigate to Jira Settings > Apps > PROJECT TEAM > Migration page
If the migration has not been performed yet, click Migrate
Check the migration progress and status. In case of any errors, try again. If the errors persist, please contact StonikByte Support (support@stonikbyte.com) for assistance.
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