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  • Log in as an admin to your Jira Data Center instance

  • Navigate to Administration > Project Team > Import From Cloud page

  • For Project Team Exported Data From Cloud, choose the JSON file generated previously

  • For Jira Cloud Exported Entity XML File, choose the entities.xml file extracted from the Jira backup for Cloud archive

  • You can check the Merge data option if you have imported the data once and want to re-import a file that now contains additional user custom fieldsdata. This will allow importing the new custom fields and their valuesdata to be imported, while the existing data will be preserved.

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  • Click Start Import to begin the import process

  • The import process will display a progress bar tracking the import of custom fields and associated user properties

  • In case the application is unable to map some of the users from the import file to the local Data Center users directory, it will display a notification message and once the import process is completed it will show a Download button that allows you to download the list of these users.