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  • Log in as an admin to your Jira Data Center instance

  • Navigate to Administration > Project Team > Import From Cloud page

  • For Project Team Exported Data From Cloud, choose the JSON file generated previously

  • For Jira Cloud Exported Entity XML File, choose the entities.xml file extracted from the Jira backup for Cloud archive

  • You can check the "Merge data" Data option if you have imported the data once and want to re-import a file that now contains additional user custom fields. This will allow importing the process to import the new custom fields and their associated user values.

  • Click Start Import to begin the import process

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